Arion
A collaborative journey of re-imagining the user experience of Arion (The AUT Student Hub).
Role
UX/UI Designer, Researcher
Date
2018
Team
Samuel Hunt, Tomas Gonzalez
Tools used
Sketch, Abstract, Atomic.io
Objective
The purpose of this design cycle was to improve the student’s experience when using AUT's Arion which in turn will lead to an increase in customer/student satasfaction.
How Might We?
How might we traverse the key-users of Arion’s perspective to go from one of mediocrity to that of excellence.
Usability tests brought some very crucial things to our attention.
Students are feeling an overwhelming pressure in their lives, which is growing due to our demanding societal pressures. One such area of focus for this study is around effective collaboration and group work. This can be seen through:
- A) Users struggle to fnd the page they are looking for. This is due to the poor information hierarchy present on the site.
- B) Some users struggled to sucessfully enrol into a paper. They would not realise that they had not confrmed their classes.
- C) Many users wanted to use the website on their mobile device quickly on the go. The website is currently not mobile friendly.